dikayu web store FAQ section

BOOKING PROVISIONS The conditions for ordering offline / online for our company are as follows: 1. For the initial order, please pay DP (down payment) of 50% of the total product price + shipping costs. 2. After you have paid a down payment of 50%, we will send receipts as proof that you have ordered furniture in our company. 3. You can use these receipts as a tool to hold us accountable if the order furniture does not arrive at your address. 4. The products you ordered are not ready stock, we will make the items first with an estimated manufacturing time of around 2 to 3 weeks. 5. The size and color of furniture can be changed as desired by the customer. Our company provides more than 50 color choices of cushion covers with American Drill brands, Namura, SR10 and Ateja. You can choose one of the colors of the cover cushion / foam to be a choice of color cover cushion / foam on the furniture that you ordered. After the furniture you ordered is finished / finished, we will send you a photo of your order's furniture. 6. After you see the product photo of your order and agree on the results, please pay off the remaining 50% less payments. If we have received a 50% cash shortfall, we will send your order furniture that day through the shipping service. Our company has a shipping service partner to various regions in Indonesia and of course your order furniture is safe during shipping. 7. for order Export minimum order 20 ft

before sending we will always report progress in stages, and before packing and sending we will also photograph the details of each product ensuring to you that there are no recorded and problematic products, however if there are damaged and defective products when checked there we will change gradually every subsequent shipment with the number of items to adjust